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 Premium Licence Changed to Free, Softaculous License (2 Replies, Read 3241 times)
mixmaxspace
Posted on # May 17, 2010, 11:28 pm
Group: Member
Post Group: Newbie
Posts: 3
Status:
Hello,

Yesterday my Premium License at my own server was changed to FREE license.
I don't know why this happen, because nothing have change with the server.
My Server IP : 117.103.58.162

I have paid it for 3 month from buycpanel and suddenly the license became to free. Buycpanel technical was contact softaculous but it more 9 hour I don't get any report regarding this. Try to refresh license, but it still Free license.

Please help me, what must to do now? I also contact to support@softaculous.com but not answered yet.

Thank you,
Adam A

IP: --   

Premium Licence Changed to Free
alons
Posted on # May 18, 2010, 9:49 am | Post: 1
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

The support tickets have been replied.
The NOC also has been notified.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

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Premium Licence Changed to Free
mixmaxspace
Posted on # May 18, 2010, 10:19 am | Post: 2
Group: Member
Post Group: Newbie
Posts: 3
Status:
Everything is okay now, after the NOC change my license key
Thank you
IP: --   

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