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Error installing
mywebhost
Group: Member
Post Group: Newbie
Posts: 3
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Quote From : alons February 25, 2010, 12:14 pm
Quote From : mywebhost February 25, 2010, 6:48 am
We are testing out Softaculous and are getting this error after a fresh install on one of our cPanel servers.

Have tried doing the WHM -> SOftaculous Admin Panel -> Software

Click on "Update Settings", but it still shows this error when a user tries to install a script:

The INFO.XML file could not be found! Please report this to the server administrator.


Hi,

It will show you the download progress and when its done it will put some text at the bottom.
Please wait till it finishes that.

Regards,
Alons


Hello,

When updating through WHM -> SOftaculous Admin Panel -> Software -> Update Settings we get a green check icon for all scripts and it ends with the phrase "Completed updating the files. Go back to Software"

Users still get the error "The INFO.XML file could not be found! Please report this to the server administrator" and users are not able to install any Softaculous scrtips ... what could we do to solve this?

We are interresting in buying this solution for all our cPanel servers, but off course needs the solution to work beforing testing it out...

IP: --   


Threads
 danger12   Error installing, Error in cpanel (9 Replies, Read 3814 times)
    |--  alons   Hi, Go to...   on February 21, 2010, 6:19 pm
    |--  danger12   Cheers it worked....   on February 21, 2010, 6:24 pm
    |--  mywebhost   We are testing...   on February 25, 2010, 6:48 am
    |--  danger12   Try leaving it...   on February 25, 2010, 7:18 am
    |--  alons   We are testing...   on February 25, 2010, 12:14 pm
    |--  mywebhost   We are testing...   on February 26, 2010, 8:04 am
    |--  alons   Hi, Sir, can...   on February 26, 2010, 8:22 am
    |--  alons   Our support dept....   on February 26, 2010, 9:28 am
    |--  mywebhost   Our support dept....   on February 26, 2010, 10:06 am

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