Hi,
thank you for your update.
Quote but /etc/ssl/private...are not the proper paths.
You are right and you done correct. My error.
Quote Every time when I set in Thunderbird I see it like this:
incoming:IMAP,mydomain.com,STARTTLS
outgoing:SMTP,mydomain.com,No Encryption
Have you tried to remove completely the email account also remove SMTP?
When you remove an account email from Thunderbird seems the SMTP settings is kept and not removed.
For remove or edit you should scroll down all Thunderbird list settings and go on SMTP.
What you do seems to be correct so for me seems all correct to work.
Quote But on the shared hosting when I try with to set info@domain.com, the result is like this:
Incoming:IMAP, server.hostingcompanyname.com, SSL
Outgoing: SMTP, server.hostingcompanyname.com, SSL
And if I try other email from other domain, let's say info@domain2.com, the result is like this:
Incoming:IMAP, server.hostingcompanyname.com, SSL
Outgoing: SMTP, server.hostingcompanyname.com, SSL
So, you can see every time the results of the host names are the same.
How can I do this?
By the way, I have StartSSL certificate, but I don't know how to use it. As I previously wrote the Webuzo shows pass missmatch when I try to install, even I've double checked.
The Webuzo documentation doesn't help at all for Email + SSL.
In the shared hosted is all more easy because email are configured and maybe the shared hosting bought and setup an SSL certificate.
As I know StartSSL has some issue with Webuzo especially for email.
I have found after installing StartSSL my Apache was stopping to work and all my website down.
Also when I install StartSSL certificate i can find a relative .pem file in the server who is corrupted and need to be fixed manually in the code.
So this kind of certificate can be good for SSL the Website but there still issue with Webuzo my server was not working any-more after some while I installed this certificate.
For have SSL also in email you should Buy a Positive SSL certificate so this will work better.
pass missmatch seems you have set one password before for the certificate and when the system required again to you the password you don't put the correct password.
I Am very sorry but seems if you not solve by try to check well in Thunderbird to have removed fully the email account also SMTP and tried again to add and then select manually StartTLS (if you don't have bought SSL)... you need to open a webticket with Webuzo or wait a reply of a Staff here. I can't help you any-more because I need to try directly in the server and I can't ask to you access to your server. Is better the support of the Panel can help you in that, they are more expert but I have fixed the issue you told by myself.
If you buy SSL you should find the generated .pem file and move a copy to the dovecot directories so edit 10-ssl.conf with the right patch of your .pem file of the certificate.
You should use in this case domain.com as mail DNS record if your certificate doesn't support all subdomain to like mail.mydomain.com
So in DNS use mydomain.com as mail DNS record and that is.
All you done seems be correct for me.
Dovecot will work with encryption of your email once the file 10-sll.conf is well configured with ssl = yes and the right certificate file and patch.
This seems all you need. Maybe after that a restart of Dovecot and exim without error.
What you can try if still facing the issue is edit the exim.conf file by coping again the two original certificate row patch and comment it, past and edit below with the new .pem file generated by you.
Also after that restart exim and dovecot and try again in Thunderbird.
You should also test if outgoing encrypted connection port is opened.
So you should check to have setup the right DNS setting for your email server.
If your email server is mail.mydomain.com you should check if port 465 is open. Online I had found in the past a website for do that check but I can't find now.
I will look better...
Maybe you can try here:
http://www.infobyip.com/tcpportchecker.php
Hope it helps.
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