ERROR: Could not determine the database prefix when staging from an existing WP install

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ERROR: Could not determine the database prefix when staging from an existing WP install (10 Replies, Read 202774 times)

kibarra	# January 24, 2021, 9:15 pm
Group: Member Post Group: Newbie Posts: 1 Status:	I have Softaculous 5.6.4. I use WordPress 5.6. I tried staging and cloning an existing install but I get the following error "Could not determine the database prefix". Couldn't find any recent posts about this topic. Any help will be appreciated.
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ERROR: Could not determine the database prefix when staging from an existing WP install

Brijesh	# February 2, 2021, 9:02 am \| Post: 1
Group: Softaculous Team Post Group: Super Member Posts: 5809 Status:	Hi, Sorry for the delay in response. I see that you had created a ticket with us. Here are the details from the ticket : You are using WordPress setup where the wp-config.php file is one level about the WordPress installation directory causing this issue. This structure is not supported at the moment in Softaculous. We will make changes in Softaculous to support this structure soon. ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool
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ERROR: Could not determine the database prefix when staging from an existing WP install

kmeyer9999	# March 19, 2021, 10:49 pm \| Post: 2
Group: Member Post Group: Newbie Posts: 1 Status:	You also get this error if you run out of disk space!
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ERROR: Could not determine the database prefix when staging from an existing WP install

Brijesh	# March 31, 2021, 12:21 pm \| Post: 3
Group: Softaculous Team Post Group: Super Member Posts: 5809 Status:	Quote From : kmeyer9999 March 19, 2021, 10:49 pm You also get this error if you run out of disk space! Thank you for sharing! ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool
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ERROR: Could not determine the database prefix when staging from an existing WP install

SCJohnL	# April 14, 2022, 9:42 pm \| Post: 4
Group: Member Post Group: Newbie Posts: 1 Status:	I had the same problem when trying to set up staging using WordPress Manager but when I, instead, went to All Installations tab from the menu, the error did not return. I was able to make multiple staging so I can compare 3 different Themes.
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ERROR: Could not determine the database prefix when staging from an existing WP install

Brijesh	# May 3, 2022, 1:58 pm \| Post: 5
Group: Softaculous Team Post Group: Super Member Posts: 5809 Status:	Quote From : SCJohnL April 14, 2022, 9:42 pm I had the same problem when trying to set up staging using WordPress Manager but when I, instead, went to All Installations tab from the menu, the error did not return. I was able to make multiple staging so I can compare 3 different Themes. This is strange. We will try to replicate this issue on our test servers. ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool
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ERROR: Could not determine the database prefix when staging from an existing WP install

wdburgdorf	# June 15, 2022, 7:38 pm \| Post: 6
Group: Member Post Group: Newbie Posts: 8 Status:	Same issue. But neither do I have wp-config.php in a special location, nor does it matter how I get to the staging page. It always fails because of the prefix. It is a good hoster, everything up to date, I believe.
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ERROR: Could not determine the database prefix when staging from an existing WP install

Brijesh	# June 16, 2022, 10:36 am \| Post: 7
Group: Softaculous Team Post Group: Super Member Posts: 5809 Status:	Hi, Can you please go to the Edit Installation page of your source site and check if the path stored in Softaculous is correct ? https://www.softaculous.com/docs/enduser/how-to-edit-an-installation/ If it is not correct please change it and save the details and then try to create a staging instance. If you still face the issue please open a support ticket with us so we can check this for you : https://softaculous.deskuss.com/open.php ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool
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ERROR: Could not determine the database prefix when staging from an existing WP install

RtheCompany	# May 6, 2025, 2:55 pm \| Post: 8
Group: NOC Post Group: Newbie Posts: 2 Status:	Oh my. Is this still not fixed. Just tried creating a staged site, for the first time in a Long time, and ran into this error still. It's recommended practice to move the wp-config file 1 dir up .. Any ETA?
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ERROR: Could not determine the database prefix when staging from an existing WP install

softxenova	# May 6, 2025, 4:43 pm \| Post: 9
Group: Member Post Group: Newbie Posts: 1 Status:	Quote From : RtheCompany May 6, 2025, 2:55 pm Oh my. Is this still not fixed. Just tried creating a staged site, for the first time in a Long time, and ran into this error still. It's recommended practice to move the wp-config file 1 dir up .. Any ETA? Can anyone provide some insight on this? I'm interested because I've encountered similar situations. If anyone has a solution or suggestions, please let me know. Thank you.. ----------------------- "Learning everytime." Tubidy
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ERROR: Could not determine the database prefix when staging from an existing WP install

RtheCompany	# May 6, 2025, 5:45 pm \| Post: 10
Group: NOC Post Group: Newbie Posts: 2 Status:	Hey @softxenova There is an easy fix, move the wp-config file to the main wp directory, do the staging and move it back ... but we shouldn't have to ;-)
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