Moodle installation problem

Moodle installation problem

nikita	May 7, 2026, 11:42 am \| Post: 1
Group: Softaculous Team Post Group: Working Newbie Posts: 58 Status:	Hi, Apologies for the inconvenience caused to you. As of Moodle 5.1, the script has made significant changes in their code structure. Only the /public subdirectory should be accessible to the web, while the core application code stays one level above it. https://docs.moodle.org/501/en/Upgrading#Code_directories_restructure When you try to install Moodle 5.1 via Softaculous into /public_html/site2, Softaculous attempts to place the core files in /public_html and the web-accessible files in /public_html/site2 Since your /public_html is already a root directory of the another domain, Softaculous is throwing an error. "The folder /home/user/public_html should not be accessible via web. This folder is a document root of another domain" The error "files are already present" occurs because Softaculous has detected a similar file or directory name in your /public_html directory. Since Softaculous needs to put the new Moodle's core files in the parent directory (/public_html), it sees the existing folders and halts to prevent overwriting or mixing two different Moodle versions. Instead of installing to a subfolder (site2), create a subdomain (e.g., newsite.yourdomain.com) and point its Document Root to a new, empty folder outside of public_html (e.g., /home/user/newsite_files). This isolates the two installations entirely and satisfies the Moodle 5.1 requirements.
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