I am running WHM/cpanel 62.0 build 8. Underlying system CentOS, Cloud Linux, Kernel Care, etc.
I just activated ionCube in Tweaks so I could install Softalucous - no problem there, it added 432 scripts.
I'm trying to install Wordpress 4.7.2 and installation stalls here:
The following errors were found:
The MySQL Connection could not be established
The MySQL Connection could not be established
Google showed me that cpanel username length might be an issue, so I set it to 'soft2', well under the sixteen character limit. I don't see where I'd tell Softaculous a username/password. Don't think it's IP related, there are a couple of Wordpress installs on the system, they have no trouble reaching the MySQL port.