the license won't be activated

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the license won't be activated, purchased the one year license, and won't be refreshed. (6 Replies, Read 6723 times)

yjiang92121	# December 23, 2019, 5:36 am
Group: Member Post Group: Newbie Posts: 5 Status:	Hi, after refresh many times, still show it is free license, and 0 users. i called hostmonster, and was told that only softaculous can fix it. not sure how ?
IP: --

the license won't be activated

Brijesh	# December 23, 2019, 9:10 am \| Post: 1
Group: Softaculous Team Post Group: Super Member Posts: 5721 Status:	Hi, Can you please provide us the output if the following command on your server : wget http://softaculous.com/ip.php; cat ip.php; echo ""; It seems the license you purchased is assigned to the wrong IP. ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool
IP: --

the license won't be activated

yjiang92121	# December 23, 2019, 5:35 pm \| Post: 2
Group: Member Post Group: Newbie Posts: 5 Status:	root@server.aprexbio.com [~]# cat ip.php; echo "" 198.154.248.243 looks like the ip is different from the ip showing in my hostmonster account.
IP: --

the license won't be activated

yjiang92121	# December 23, 2019, 5:36 pm \| Post: 3
Group: Member Post Group: Newbie Posts: 5 Status:	root@server.aprexbio.com [~]# cat ip.php; echo "" 198.154.248.243 looks like the ip is different from the ip showing in my hostmonster account.
IP: --

the license won't be activated

yjiang92121	# December 23, 2019, 5:43 pm \| Post: 4
Group: Member Post Group: Newbie Posts: 5 Status:	add the ip in, and fix it. thanks.
IP: --

the license won't be activated

yjiang92121	# December 23, 2019, 5:45 pm \| Post: 5
Group: Member Post Group: Newbie Posts: 5 Status:	so i bought the licence for whole hostmonter server ? is that right ? or can i get refund of $12 ? my license is only for VPS, not a ip ? please clarify. thanks.
IP: --

the license won't be activated

Brijesh	# December 24, 2019, 12:41 pm \| Post: 6
Group: Softaculous Team Post Group: Super Member Posts: 5721 Status:	Hi, Since you need the license for a VPS you need to purchase the VPS license. However it seems you purchased the dedicated server license. I can add one more year validity to your license or if you want I can send a partial refund of $12 Let us know. ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool
IP: --

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