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 Error: Unable to fetch path from the data received, Remote Wordpress Import Error (1 Replies, Read 213 times)
lazlotaculous
Posted on # May 22, 2023, 7:53 pm
Group: Member
Post Group: Newbie
Posts: 1
Status:
I am trying to import an existing wordpress installation from one cPanel account to another. I am using an IP address to define the import location. I am able to connect to the server via my FTP client with no problems.

When I try to import via the Softaculous interface the install fails and returns the following error: Unable to fetch path from the data received
I have spent many hours over the weekend trying to get the external import feature to work with no luck. It is super-frustrating!
Does anyone have a solution to this problem.

Thanks.
IP: --   

Error: Unable to fetch path from the data received
Brijesh
Posted on # May 24, 2023, 1:04 pm | Post: 1
Group: Softaculous Team
Post Group: Super Member
Posts: 5514
Status:
Hi,

Sorry for the inconvenience caused.

In order for Remote Import to work the domain should point to the old server.

Can you please confirm if the domain is pointing to the old server ?

If you can open a support ticket with us we can check this for you :
https://softaculous.deskuss.com/open.php

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

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