How to get a faster support

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How to get a faster support (2 Replies, Read 1838 times)

donnacha	# February 14, 2016, 2:53 pm
Group: Member Post Group: Newbie Posts: 9 Status:	Last time I submitted a support ticket it took 26 days to get any response. Now the Webuzo licensing system is malfunctioning and I am distressed that I might not receive any support for another month, which means I will not be able to use Webuzo to access my sites for all that time. Can anyone tell me if there some faster way to access support? Webuzo is nice but problems do crop up and you are screwed when they do. All I want know is to rescue my sites and walk away from the whole mess, I wish I had not bought this product.
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How to get a faster support

donnacha	# February 15, 2016, 7:51 am \| Post: 1
Group: Member Post Group: Newbie Posts: 9 Status:	I'm happy to report that my ticket received a response today and my license was assigned to the correct IP. I am unable to delete my original post here.
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How to get a faster support

Brijesh	# February 15, 2016, 7:59 am \| Post: 2
Group: Softaculous Team Post Group: Super Member Posts: 5834 Status:	Hi, Sorry for the inconvenience caused with your previous support ticket. It looks like the ticket was not assigned to correct department. We will make sure this does not happen again. Edited by Brijesh : February 15, 2016, 8:01 am ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool
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