Vision Helpdesk (ID : 434) package has been updated to version 5.1.0. Vision Helpdesk offers customer service solutions for every size business, It offers three customer support solutions
1. Help Desk Software : Multi channel customer support ticketing help desk that allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CHATS, CALLS everything under single roof.
2. Satellite / Multi Company Help Desk : Manage your multiple brands or different companies customer support at centralized place, Setup different customer portal for each brand. Manage staff in different timezones and offer global customer support.
3. IT Service Desk : Service Desk software is enterprise level IT Help Desk that includes features from Help Desk and Satellite Help Desk additionally it offers ITIL / ITSM Modules – Incident, Problem, Change, Release, Contract, Financial Management, Service and Product Catalog, Vendor Management and more..
You will need a Valid License key to install and run Vision Helpdesk.
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