Trellis Desk is a powerful and robust help desk solution for your business.
Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable your business to handle customer support more efficiently.
Features
Ticket departments
Ticket priority levels
Canned ticket replies
Group permissions
Ticket escalation
Ticket assignment
Rich text editor
Helpdesk RSS feeds
Ticket attachments
Skin manager
Language manager
Manage articles and categories
Article ratings and comments
Smart display of KB articles during ticket submission
Pipe support emails into your helpdesk
Email notifications
Ratings
Total
User
Guest
18
1
17
4
0
4
2
0
2
0
0
0
1
0
1
Average Ratings
4.52
5.00
4.50
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