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GLPI

Version : 10.0.15

Votes : 63

screenshot-GLPI

GLPI is an Information Resource-Manager with an additional Administration-Interface. As an ITSM and Asset Management tool, it is capable of managing both the company's software and hardware assets. You can use it to build up a database with an inventory for your company (computers, software, printers, consumables, etc.). It has enhanced functions to make the daily life for the administrators easier, like a job-tracking-system with mail-notification and methods to build a database with basic information about your network-topology.

  • Space Required : 209.78 MB
  • Release Date : 24-04-2024
  • Get Support : Visit Support Site
  • Reviews : 0
  • General
    • Multi-entity management (multi-location, multi-structure)
    • Multi-user support
    • Multiple Authentication System (local, LDAP, AD, Pop/Imap, CAS, x509...) and multiple servers
    • Multilingual management (45 languages available)
    • Permissions and profiles system
    • Notification system on events (consumable stock, expiry of contracts and licenses), customizable and by entity

    Inventory
    • ITSM functionalities: inventory creation, maintenance and tracking of the entire company's data assets from a centralized console
    • Inventory's data import from one or several OCS Inventory, NG servers or with the FusionInventory plugins
    • Computer fleet inventory with management of its components, disk space and TCO management
    • Monitors' inventory with management of the connections to the computers
    • Inventory of the network hardware fleet with management of the connections to the devices (IP, Mac addresses, VLANs...)
    • Printer fleet inventory with management of connections to the computers and management of consumable associated and consumption and the thresholds of alarm
    • External devices inventory (scanners, graphical tables...) with management of the connections to the computers
    • Phone fleet inventory with management of connections to the computers
    • Software fleet inventory, with license and expiration dates management
    • Administrative and financial Information management (purchase, guarantee and extension, damping)
    • Management of the various states for the materials (in repair...)
    • Management of generic peripherals and monitors being able to be associated several computers
    • External bonds management towards other applications
    • History of the modifications on the elements of the inventory
    • Management of contracts, contacts, documents related to inventory items

    Helpdesk
    • Incidents, requests, problems and changes management
    • Ticket creation through emails, end-user or technician interface
    • Ticket lifecycle (assignment, tickets scheduling, solutions, etc.)
    • Knowledge base and Frequently Asked Questions (FAQ)
Ratings Total User Guest
 
56 0 56
 
4 0 4
 
1 0 1
 
0 0 0
 
2 0 2
Average Ratings 4.78 0.00 4.78
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