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osTicket
Category : Customer Support
Version : 1.6.0
Views : 7115 Views
Ratings : 4.642 out of 5
Votes : 53 Votes
Reviews : 2 Reviews
Space Required : 1.29 MB


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Ratings
  Total User Guest
 
44 0 44
 
4 0 4
 
2 0 2
 
1 0 1
 
2 0 2
Average Ratings 4.64 0.00 4.64
Overview osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email and web-based forms into a simple easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness they deserve. osTicket is an attractive alternative to higher-cost and complex customer support systems; simple, lightweight, reliable, open source, and easy to setup and use. The best part is, it's completely free.


Features
  • widely-used
  • multi-user web interface
  • Easily manage
  • organize and archive all your support requests
  • simple
  • lightweight
  • reliable
  • open source


Reviews Excellent
by a Guest - - September 25, 2011, 11:12 am
It worked out excellent once installed would recommend to all for ease of support and help management! 5 stars!!!

Very
by a Guest - - November 2, 2011, 6:51 pm
It is an excellent software to gain customer satisfaction.