Overview phpSupport is your customer friendly trouble ticket system. With phpSupport you allow users to register to open trouble tickets and keep track of their tickets. User's who register using the registration form, automatically get assigned a low level. This level can only view trouble tickets he/she has created. This user has no permissions to set severity, ownership, or even close the ticket. phpSupport remains to be as easy and user friendly as it was the first day it was released.


Features phpSupport was designed for a simple but easy install. This system will allow users to submit trouble tickets via a web form, and a email gateway. phpSupport gives you the option to email the creator of a trouble ticket when updating or closing out a trouble ticket.