Improved Helpdesk Experience

Hi,

We have changed our customer support software for an improved experience and better UI for our clients as well as our staff.

New Support Center URL is :
https://softaculous.deskuss.com/

All the existing tickets have been migrated and are accessible from the Check Ticket Status page. You can also Sign Up to create an account where you can Login and manage all tickets within the same account.

Screenshot of the new support centre

If you come across any issues or have suggestion to improve our support system feel free to contact us.

Regards,
Softaculous Team

Updated Composr to 10.0.23

Composr LogoComposr (ID : 6) package has been updated to version 10.0.23. Composr is a very flexible CMS with advanced social, interactive and dynamic functionality.

Hundreds of features are available out of the box, as well as building blocks, and further addons.

Review, Rate and View Demo of Composr here:
http://www.softaculous.com/apps/cms/Composr

Updated Akaunting to 1.3.12

Akaunting LogoAkaunting (ID : 620) package has been updated to version 1.3.12. Akaunting is a free, online and open source accounting software designed for small businesses and freelancers. It is built with modern technologies such as Laravel, Bootstrap, jQuery, RESTful API etc. Thanks to its modular structure, Akaunting provides an awesome App Store for users and developers.

Review, Rate and View Demo of Akaunting here:
http://www.softaculous.com/apps/erp/Akaunting

Updated MODX to 2.7.1-pl

MODX LogoMODX (ID : 109) package has been updated to version 2.7.1-pl. MODX helps you take control of your online content. An Open Source PHP application framework, it frees you to build sites exactly how you want and make them 100% yours. Zero restrictions and fast to build. Super-simple templates in regular HTML/CSS/JS (any lib you want). Registered user systems and a killer community. Welcome to web-building nirvana.

Review, Rate and View Demo of MODX here:
http://www.softaculous.com/apps/cms/MODX

Updated phpMyFAQ to 2.9.13

phpMyFAQ LogophpMyFAQ (ID : 129) package has been updated to version 2.9.13. phpMyFAQ is an open source FAQ system using PHP.

phpMyFAQ is a multilingual, completely database-driven FAQ-system. It supports various databases to store all data, PHP 5.3.3 (or higher) is needed in order to access this data. phpMyFAQ also offers a multi-language Content Management-System with a WYSIWYG editor and an Image Manager, flexible multi-user support with user and group based permissions on categories and records, a wiki-like revision feature, a news system, user-tracking, language modules, enhanced automatic content negotiation, templates, extensive XML-support, PDF-support, a backup-system, a dynamic site map, related articles, tagging, RSS feeds, built-in spam protection systems, LDAP support, Twitter and Facebook support and an easy to use installation script.

Review, Rate and View Demo of phpMyFAQ here:
http://www.softaculous.com/apps/customersupport/phpMyFAQ

Updated Live helper chat to 3.21

Live helper chat LogoLive helper chat (ID : 483) package has been updated to version 3.21. Live helper chat is Free & Flexible & Open source – Live Support chat for your website. Web and desktop clients. XMPP notifications, GTalk, Jabber, OpenFire, Chrome extension, Node.js support, MySQL, PostgreSQL.

Review, Rate and View Demo of Live helper chat here:
http://www.softaculous.com/apps/customersupport/Live helper chat

Updated LimeSurvey to 3.15.9+

LimeSurvey LogoLimeSurvey (ID : 60) package has been updated to version 3.15.9+. LimeSurvey (formerly PHPSurveyor) is an open source online survey application written in PHP based on a MySQL, PostgreSQL or MSSQL database. It enables users without coding knowledge to develop, publish and collect responses to surveys.

Surveys can include branching, custom preferred layout and design (using a web template system), and can provide basic statistical analysis of survey results.

Review, Rate and View Demo of LimeSurvey here:
http://www.softaculous.com/apps/polls/LimeSurvey

Updated eXtplorer to 2.1.12

eXtplorer LogoeXtplorer (ID : 406) package has been updated to version 2.1.12. eXtplorer is a php-based file manager for your own web space. It’s cross-browser compliant and offers everything you need.

eXtplorer is a PHP- and Javascript-based File Manager, which you can be placed on your own web space.

Review, Rate and View Demo of eXtplorer here:
http://www.softaculous.com/apps/files/eXtplorer

Updated Drupal 7 to 7.64

Drupal 7 LogoDrupal 7 (ID : 30) package has been updated to version 7.64. Drupal is an open-source platform and content management system for building dynamic web sites offering a broad range of features and services including user administration, publishing workflow, discussion capabilities, news aggregation, metadata functionalities using controlled vocabularies and XML publishing for content sharing purposes.

Review, Rate and View Demo of Drupal 7 here:
http://www.softaculous.com/apps/cms/Drupal 7

Updated osTicket to 1.10.5

osTicket LogoosTicket (ID : 83) package has been updated to version 1.10.5. osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email and web-based forms into a simple easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness they deserve.

Review, Rate and View Demo of osTicket here:
http://www.softaculous.com/apps/customersupport/osTicket