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(4.64 out of 5)(4.64 out of 5)(4.64 out of 5)(4.64 out of 5)(4.64 out of 5)
osTicket osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email and web-based forms into a simple easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness they deserve.
Version : 1.9.3 Release Date : 01-08-2014
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  Support


Space Required   15.39 MB

Rating: (4.64 out of 5) from 159 votes.
Total Views: 51764         Total Reviews: 5




(4.72 out of 5)(4.72 out of 5)(4.72 out of 5)(4.72 out of 5)(4.72 out of 5)
HESK Hesk is Free PHP Help Desk Software that runs with a MySQL database. It allows you to setup a web based ticket support system (helpdesk) for your website. Once the Help Desk Software is installed your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests.
Version : 2.5.5 Release Date : 05-08-2014
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  Support


Space Required   2.31 MB

Rating: (4.72 out of 5) from 133 votes.
Total Views: 30267         Total Reviews: 4




(4.47 out of 5)(4.47 out of 5)(4.47 out of 5)(4.47 out of 5)(4.47 out of 5)
Mibew Messenger Mibew Messenger is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website. You should place the button of Web Messenger at your site. Your visitors click the button and chat with your operators who help them.
Version : 1.6.14 Release Date : 16-10-2014
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  Support


Space Required   0.97 MB

Rating: (4.47 out of 5) from 130 votes.
Total Views: 35362         Total Reviews: 6




(3.79 out of 5)(3.79 out of 5)(3.79 out of 5)(3.79 out of 5)(3.79 out of 5)
Help Center Live Help Center Live is an open-source, community driven live chat & support system. You may easily provide live support on your website just like large companies do with very little work. With Help Center Live, you can provide a real-time, live support or sales person experience.
Version : 2.1.7
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  Support


Space Required   1.87 MB

Rating: (3.79 out of 5) from 100 votes.
Total Views: 35309         Total Reviews: 3




(4.69 out of 5)(4.69 out of 5)(4.69 out of 5)(4.69 out of 5)(4.69 out of 5)
phpOnline phpOnline is a live customer support system using PHP+MySQL+Flash to operate.
Version : 2.1.3
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  Support


Space Required   0.60 MB

Rating: (4.69 out of 5) from 61 votes.
Total Views: 21718         Total Reviews: 1




(4.30 out of 5)(4.30 out of 5)(4.30 out of 5)(4.30 out of 5)(4.30 out of 5)
iQDesk iQDesk is a unique software specifically designed for freelancers, small and any type of one-person-business. iQDesk is designed with only the main modules that any freelancer or small company needs to run its business successfully.
Version : 1.1
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  Support


Space Required   10.30 MB

Rating: (4.30 out of 5) from 53 votes.
Total Views: 21528         Total Reviews: 2




(4.24 out of 5)(4.24 out of 5)(4.24 out of 5)(4.24 out of 5)(4.24 out of 5)
Crafty Syntax Crafty Syntax Live Help (CSLH) is an open source live support solution that helps customer support with live help functionality that can be proactively pushed to visitors to your site or requested by the consumer. Crafty Syntax includes a large range of features to allow multiple operators, multiple departments and multiple languages to be used.
Version : 3.4.7 Release Date : 15-08-2014
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  Support


Space Required   8.87 MB

Rating: (4.24 out of 5) from 38 votes.
Total Views: 24889         Total Reviews: 2




(4.71 out of 5)(4.71 out of 5)(4.71 out of 5)(4.71 out of 5)(4.71 out of 5)
Live helper chat Live helper chat is Free & Flexible & Open source - Live Support chat for your website. Web and desktop clients. XMPP notifications, GTalk, Jabber, OpenFire, Chrome extension, Node.js support, MySQL, PostgreSQL.
Version : 2.13 Release Date : 27-09-2014
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  Support


Space Required   21.94 MB

Rating: (4.71 out of 5) from 28 votes.
Total Views: 7302         Total Reviews: 2




(4.27 out of 5)(4.27 out of 5)(4.27 out of 5)(4.27 out of 5)(4.27 out of 5)
Trellis Desk Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable your business to handle customer support more efficiently.
Version : 1.0.4
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  Support


Space Required   3.19 MB

Rating: (4.27 out of 5) from 30 votes.
Total Views: 24609         Total Reviews: 0




(3.90 out of 5)(3.90 out of 5)(3.90 out of 5)(3.90 out of 5)(3.90 out of 5)
Vision Helpdesk Vision Helpdesk is a Web-Based True Satellite Helpdesk Software that allows you to manage support for Multiple Companies at one place. With single front-end and each company having its own client portal makes it true satellite helpdesk. You will need a Valid License key to install and run Vision Helpdesk.
Version : 3.9.10 Release Date : 17-09-2014
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  Support


Space Required   13.10 MB

Rating: (3.90 out of 5) from 20 votes.
Total Views: 16036         Total Reviews: 0




(3.94 out of 5)(3.94 out of 5)(3.94 out of 5)(3.94 out of 5)(3.94 out of 5)
ExoPHPDesk ExoPHPDesk is a free php helpdesk software. It is a HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area, Member Area. With a fast,easy template and Live chat system, it is the superior one.
Version : 1.2.1
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  Support


Space Required   1.01 MB

Rating: (3.94 out of 5) from 18 votes.
Total Views: 50597         Total Reviews: 0




(3.83 out of 5)(3.83 out of 5)(3.83 out of 5)(3.83 out of 5)(3.83 out of 5)
phpMyFAQ phpMyFAQ is an open source FAQ system using PHP. phpMyFAQ is a multilingual, completely database-driven FAQ-system. It supports various databases to store all data, PHP 5.3.3 (or higher) is needed in order to access this data. phpMyFAQ also offers a multi-language Content Management-System with a WYSIWYG editor and an Image Manager, flexible multi-user support with user and group based permissions on categories and records, a wiki-like revision feature, a news system, user-tracking, language modules, enhanced automatic content negotiation, templates, extensive XML-support, PDF-support, a backup-system, a dynamic site map, related articles, tagging, RSS feeds, built-in spam protection systems, LDAP support, Twitter and Facebook support and an easy to use installation script.
Version : 2.8.15 Release Date : 02-10-2014
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  Support


Space Required   15.81 MB

Rating: (3.83 out of 5) from 18 votes.
Total Views: 27751         Total Reviews: 0




(3.19 out of 5)(3.19 out of 5)(3.19 out of 5)(3.19 out of 5)(3.19 out of 5)
Maian Support Maian Support is a FREE support ticket system written in PHP/MySQL. Maian Support is a software with no nag screens, ads or spyware. It can be used for an unlimited time at no further cost. Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.
Version : 3.0 Release Date : 28-05-2014
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  Support


Space Required   14.10 MB

Rating: (3.19 out of 5) from 16 votes.
Total Views: 14098         Total Reviews: 0




(2.11 out of 5)(2.11 out of 5)(2.11 out of 5)(2.11 out of 5)(2.11 out of 5)
HelpDEZk HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company's area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request's history, it can pass it through many approval levels. HelpDEZk can put together advanced managing resources with an extremely easy use. Simple and intuitive screens make the day-by-day easier for your team, speeding up the procedures and saving up a lot of time. It is developped in objects oriented PHP language, with the MVC architecture and uses the templates system SMARTY. For the javascripts, JQUERY is used.
Version : 1.0.1 Release Date : 12-09-2014
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  Support


Space Required   45.62 MB

Rating: (2.11 out of 5) from 9 votes.
Total Views: 15015         Total Reviews: 0




(3.67 out of 5)(3.67 out of 5)(3.67 out of 5)(3.67 out of 5)(3.67 out of 5)
Support Incident Tracker Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them.
Version : 3.66
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  Support


Space Required   10.16 MB

Rating: (3.67 out of 5) from 3 votes.
Total Views: 52029         Total Reviews: 0