How to Debug Critical Error on your WordPress Website

There will be times when you will face serious downtime on your WordPress website due to a plugin causing an issue or the active theme preventing the site to load. You might be getting the below error.

Now how do you debug this? If only there was an exact error, you would have been able to resolve it.

No need to panic, Softaculous has got you covered! You can now enable the Debug Mode through Softaculous WordPress Manager, just follow the steps given below.

Step 1: Login to your Control panel (e.g. cPanel).

Step 2: Look for the Softaculous icon and Click on that icon to go to the Softaculous page.

Step 3: On the top-right icons section, you can find the WordPress Manager icon. Click on this icon and the WordPress Manager wizard will appear.

Step 4: Look for your website in the below list in which you are facing this critical error and click on the down arrow icon at the end of the line, this will expand the installation with more details.

Step 5: You will have multiple options there, look for the Debug Mode option. It is set to disabled by default, select the enabled option and this shall enable the debug mode in your WordPress website.

Once done you will receive a success message on the bottom-right corner of the screen.

Now go back and reload your website, the generic error message will now be replaced with an exact error message pointing you to the file which is causing the error.

You can now resolve this error you are facing and your site will be up and running. Generally the issue is with some plugin or theme not working with the latest version of WordPress. There are two possibilities :

  1. You are using an outdated version of the plugin or theme which is not compatible with the WordPress version which you are using. The solution for this is to check the latest version available of the plugin or theme you find in the error message and upgrade to the latest version. (Make sure you take a backup of your site before doing this, just in case the latest version does not work).
  2. The plugin or theme in question has not been updated by the vendor and no longer works with the WordPress version which you are using. In this case the solution would be to disable the plugin by renaming the plugin folder to .bak from the File Manager and then look for another plugin/theme that can replace the existing one.

NOTE: Do not forget to disable Debug Mode once your site is working. It is not a good idea to leave debugging mode enabled on a production website.

More Information

Change/Reset Your WordPress Admin Password using Softaculous WordPress Manager

Forgot your WordPress site admin pass? Don’t have access to reset the password? No worries Softaculous is here for the rescue.

You can now change your WordPress site admin password through Softaculous WordPress Manager. Yes, you read it right it’s a piece of cake and you do not require any technical knowledge to do so. No editing your database and stuff, simply follow the below steps and it’ll be done in no time.

Step 1: Login to your Control panel (e.g. cPanel).

Step 2: Look for the Softaculous icon and Click on that icon to go to the Softaculous page.

Step 3: On the top-right icons section, you can find the WordPress Manager icon. Click on this icon and the WordPress Manager wizard will appear.

Step 4: Look for the installation in the below list for which you want to change your password.

Step 5: Once you locate your installation, Click on the Change Password button.

Step 6: You’ll get a Change Password popup modal which would look something like below.

Step 7: Fill in the username for which you want to change the password in the Username field. Now fill in the new password that you want to set in the Password field.

Step 8: Once you are done with filling in the details, Click on the Save button. You will receive a success message on the bottom-right corner of the screen.

That’s it! You are all set with the new password. Go ahead and login with your new password to your WordPress admin site.

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Backup Your WordPress Site to Google Drive via Softacluous

Server crashed ? Had a backup but on the same server ? Bad idea!

Why not backup your installation in a trusted provider like Google Drive ? Your backup will always be safe.

By the end of this article, you’ll have complete knowledge on how can you configure your Google drive as a backup location in Softaculous and then create a backup of your WordPress site over it.

Step 1: Configure your Google Drive as a backup location in Softaculous

You will need to add your Google Drive as a backup location in Softaculous before you can create a backup over it. You can follow the below steps in order to do so.

  1. Login to your Control panel (e.g. cPanel).
  2. Look for the Softaculous icon and click on that icon to go to the Softaculous page.
  3. On the top-right icons section, you can find the Backups and Restore icon and after the page is loaded click on the Manage Backup Locations button.
  4. Now click on the Add Backup location button and you’ll be redirected to the page where you can add your Google Drive as a backup location.
  5.  Add a descriptive name to the Location Name field for your Google drive backup location. Your Google Drive location will be visible to you in the backup locations list on the Edit Settings page by this name.
  6. Select the Google Drive protocol from the Protocol list box.
  7. In the Backup Location (Optional) field you can add the folder where you wish to make your backups on google drive. e.g. /backups . By default, if the field is empty, and your backups will be created at ‘Softaculous Auto Installer‘ folder on your Google Drive.
  8. After filling the above fields, click on the Add Backup Location button and you will be redirected to the Google authorization page.
  9. Sign-in to your google account with your username and password.
  10. You will be prompted with ‘softaculous.com wants to access your Google Account‘ tab, click Allow
  11. Once the authorization process is completed, you will be redirected back to Softaculous.
  12. If everything worked well, you will see a ‘Backup Location added successfully‘ message.
  13. That’s it, your Google drive backup location is added successfully.

    In the next step, we’ll explain how you can backup your WordPress Site at this newly added location.

Step 2: Create your WordPress backup to the Google drive location

Once you are done with Step 1, this step is a piece of cake. You can configure automated backups that occur at specific intervals as well as manual backups i.e. on time backups over Google Drive location.

Configure automated backups to Google Drive for your installation

  1. Login to your Control panel (e.g. cPanel).
  2. Look for the Softaculous icon and click on that icon to go to the Softaculous page.
  3. On the top-right icons section, you can find the All Installations icon. Click on the icon and all your installations will appear on this page.
  4. Look for the installation that you want to backup and click on the Edit icon, the edit installation details page will appear.
  5. On the Edit Installation Details Page, in the Backup Location dropdown select the Google Drive location that you created in Step 1.
  6. Next in the Automated Backups dropdown select the frequency at which you want the backups to be created. e.g. daily, weekly, monthly backups. You can also set custom frequency so that your backups will be created accordingly.
  7. The last field to set up an automated backup is Backup Rotation. Select the number of backups you wish to be available at any given time. e.g. if you set this as 2 then after 2 successful backups your oldest backup will be deleted.
  8. Click on the Save Installation Details button. This shall setup automated backup of your WordPress site over Google Drive.

That’s it!

Create a manual backup of your Site to Google Drive

If your default backup location is not set as Google Drive you can still manually create a backup on your Google Drive location.

  1. Login to your Control panel (e.g. cPanel).
  2. Look for the Softaculous icon and click on that icon to go to the Softaculous page.
  3. On the top-right icons section, you can find the WordPress Manager icon. Click on this icon and the WordPress Manager wizard will appear.
  4. Look for the installation that you want to backup and click on the down arrow icon at the end of the line, this will expand the installation with more details.
  5. Now click on the Backup button and the backup page will appear.
  6. In the Backup Location dropdown select the Google drive backup location that you added in Step 1.
  7. Now click on the Backup Installation button. That’s it, this will start the backup process of your WordPress site to your Google Drive in the background. You will be notified via email once the backup is completed.

More Information

Fine-Tune your Managed WordPress with Softaculous

Install Softaculous and manage WordPress installations like a pro.

Benefits of Softaculous for Managed WordPress

Softaculous provides everything you need to offer Managed WordPress solution to your clients.

Auto Install WordPress

Softaculous provides API to auto install WordPress when a user purchases the hosting plan with you. Ready made modules are available for WHMCS and Blesta. For any other billing panel you can use a very simple API call.

WordPress Plugins and Themes

Along with WordPress auto install you can also configure to install custom plugins/themes. For instance if you want to install a set of plugins for better security, cache, seo, etc you can pre configure using WordPress Plugins/Themes sets and then get it installed and activated by passing parameters to the Auto Install API call.

This makes it easier to customize your WordPress instance setup without interfering the WordPress package update available in Softaculous. So no need to re-create the WordPress package when there is a new version of WordPress available.

Auto Upgrade WordPress core

Softaculous has the option to enable auto upgrade WordPress core to Minor versions or Major and Minor versions both as per your preference. This can be configured while installing WordPress or even after WordPress is installed. Or you can simple force it from Softaculous admin panel and all updates will be done as soon as the new version is available.

Note : Softaculous takes a backup of full installation before upgrade so if anything goes wrong you can restore from the backup.

Auto Upgrade WordPress Plugins and Themes

Just like auto upgrade for WordPress core, Softaculous also allows you to enable auto upgrade WordPress plugins and themes. This can be configured while installing WordPress or even after WordPress is installed. Or you can simply force it from Softaculous admin panel and all updates will be done.
All plugins/themes are upgraded once every 24 hours.

Note : Softaculous takes a backup of the plugins/themes (that are going to be upgraded) before upgrade so if anything goes wrong you can restore from the backup.

Staging WordPress Installations

Softaculous offers a Staging feature where you can test upgrades before applying it on live installations to be sure that the live installation does not break.

Backups and Restore

You can enable auto backups daily/weekly/monthly or even at a custom specified time while installing WordPress or even after WordPress is installed. This ensures the sites are always backed up and in case anything goes wrong or the site is compromised you have a backup.
Backups are done in user’s home directory by default. You can also configure a custom backup directory from admin panel (maybe a server over NFS or a mounted drive for backups).

Bulk Import Installations

Already have WordPress installations done manually or via other auto installer ? Don’t worry, you can import all existing installations to Softaculous from admin panel or CLI.
Once installations are imported you can manage these installations via Softaculous.

GUI/API/CLI

All the features in Softaculous can be managed from GUI/API/CLI. It’s upto you which way you would like to managfe.

Saves Support Staff Resources

With all the features in Softaculous your support staff can do tasks in just few seconds which would take minutes if done manually. Hence, your support staff can handle more requests efficiently.

Note : If you need any assistance with Softaculous installation, configuration, integration feel free to contact us.

For best pricing for bulk licenses contact our sales team here.

Merry Christmas from Softaculous Team

Merry Christmas and Happy New Year from all of us at Softaculous !

As we are approaching the year 2020 we would like to thank all our users and partners for showing confidence in our products. We appreciate your business with us and assure you that we will deliver more features and enhancements in 2020

Celebrating 10 Years of Auto Installation

This year we completed a decade since the first release of Softaculous. In a decade we have evolved from just an auto installer to a complete package with management of the complete life-cycle of an installation.

Over the time we added features like upgrading, backups/restore, clone, staging, importing from a remote server, backup on remote locations (FTP, Dropbox, Google Drive), WordPress plugin management and more.

Many more fantastic features are lined up for 2020 !

Grab 10% Off on all Products

We are offerring 10% discount on all products on yearly licenses on 25th December 2019 and 1st January 2020.

Note : Our team will be available during holiday season so please do not hesitate to contact us if you need any assistance.

Best wishes,
Softaculous Team

wpCentral Launches New Features and Premium Plans

wpCentral
Website Management

Website Management

Users can manage their multiple WordPress Websites from one dashboard. They can even update their websites whenever a new WordPress version is launched.

Click here for more information on how to add a website in wpCentral panel.

WordPress Install

WordPress Install

Users can also install a new WordPress on their website using wpCentral with just one-click. The guide for the same can be followed here

Plugins Management

Plugins Management

Plugins can be installed and managed (activated, de-activated, updated and deleted) on single or multiple WordPress websites without the need to login to each website separately. Users can also see the list of installed plugins and check the status of each.

Themes Management

Themes Management

Themes can be installed and managed (activated, updated and deleted) on single or multiple WordPress websites without the need to login to each website separately. Users can also see the list of installed themes and check the status of each.

Backups

Backups & Restore

You can take backups of your websites with just one click. Backups can be restored anytime if you loose your data.

Admin Access

1-click Admin Access

We have revamped the API Documentation for Admin and Enduser panel.

Save the need to remember each website’s admin login credentials. You can access your website’s admin panel on just one-click from wpCentral. Click here to follow the guide

wpCentral has also launched the Premium version which includes the following additional features:

(Visit wpCentral Pricing Page to check out wpCentral Premium Plans)

Sets

Plugin & Theme Sets

Users can create sets of their commonly used WordPress plugins and themes in wpCentral which they can then directly install on the websites instead of going and installing each plugin and theme separately on each website. Here is the guide to the same.

Remote Backups

Remote Backups & Restore

User’s can even create their website’s backup on a Remote server(i.e you can take backups of your website on other server via FTP, FTPS and SFTP or on Dropbox and GoogleDrive.) using wpCentral’s Remote Backup feature following the guide here.

Scheduled Backups

Scheduled Backups

Users can also schedule their backups so that they don’t have to manually go and create them for each website. Click here for more details.

About wpCentral
WPCentral is a centralized dashboard to manage multiple WordPress websites. You can manage your WordPress plugins, themes, backups, updates, etc. by the click of a button. wpCentral is a centralized single panel to manage all of your WordPress websites from. It saves you the hassle to login all your website’s dashboard separately and manage infinite number of WordPress websites for free.

使用Softaculous安裝WordPress

本教程將指導您如何使用Softaculous簡單快捷地安裝WordPress。

登入您的控制面板

進入您的控制面板(例如cPanel,Directadmin等)的登錄頁面,並輸入正確的登錄資料。

如下圖所示,在控制面板中查找Softaculous圖標,點擊該圖標,它將帶您進入用戶端面板。

從控制面板進入Softaculous

選擇WordPress

進入Softaculous用戶端面板後,搜尋WordPress,如下圖所示。

選擇WordPress

這將帶您進入WordPress頁面,點擊“安裝”按鈕,以顯示安裝表格。

點擊“安裝”按鈕

填寫安裝表格

點擊“安裝”按鈕後,您需要如下圖所示填寫表格。 表格需要您提供一些資料(預設為已填寫),您可以根據實際情況修改或維持預設值進行安裝。

選擇URL以安裝:選擇要安裝WordPress的域名及文件夾。

注意:如果需要在文件主目錄內(例如example.com)安裝WordPress,而不是在子目錄內(例如example.com/wp),請空置“於目錄”一欄。

管理員用戶名:選擇用於WordPress管理員帳戶的用戶名

管理員密碼:選擇用於WordPress管理員帳戶的密碼

管理員電郵:選擇用於WordPress管理員帳戶的電郵地址

選擇語言:選擇您要安裝Wordpress的語言

填寫安裝表格

完成填寫表格後,點擊“安裝”按鈕開始進行安裝程序。

接下來只需等待,Softaculous將為您完成安裝程序。

安裝完成

安裝完成後,您將看到如下圖所示的成功信息。

進入WordPress管理面板

您現在可以進入WordPress管理面板及/或WordPress網站。

您不但可以使用Softaculous安裝WordPress,還可以管理安裝WordPress後的整個生命週期,包括升級,備份,復原,複製,預演等等。

Pagelayer reaches 80000+ Active WordPress Users

Pagelayer, the new and website builder software has now achieved a new milestone of 80000+ active wordpress installs :
https://wordpress.org/plugins/pagelayer/advanced/

Pagelayer has been growing steadily and new features are being introduced really fast. Pagelayer has managed to jump from 70K installs to 80K installs in just a weeks time. Pagelayer is being used by many theme developers who are offering their themes on PopularFX and wordpress.org sites.

About Pagelayer
PageLayer is a WordPress page builder plugin. Its very easy to use and very light on the browser. Pagelayer works with any WordPress theme. Pagelayer is a real time editor and you can create beautiful web pages in a few minutes !

Pagelayer achieves 70000+ Active WordPress Users

Pagelayer, the new and website builder software has now achieved a new milestone of 70000+ active wordpress installs :
https://wordpress.org/plugins/pagelayer/advanced/

Pagelayer has been growing steadily and new features are being introduced really fast. A new version of Pagelayer is just around the corner and it has some great features for theme developers and endusers. Pagelayer is being used by many theme developers who are offering their themes on PopularFX and wordpress.org sites.

About Pagelayer
PageLayer is a WordPress page builder plugin. Its very easy to use and very light on the browser. Pagelayer works with any WordPress theme. Pagelayer is a real time editor and you can create beautiful web pages in a few minutes !

WordPress 5.2 is here

WordPress 5.2 is now available for installation and upgrade via Softaculous. If you have auto update for Major versions enabled, your site will be updated automatically to WordPress 5.2. If you have selected auto update for Minor versions only or you have not selected to auto update you will need to go to Softaculous enduser panel and update WordPress. You can refer to the guide here.

This release is an administrator-focused update which makes it easier to fix your site when something goes wrong and to identify and fix configuration issues and fatal errors .

Major changes in WordPress 5.2

PHP Version Requirement : From this version WordPress requires PHP 5.6.20. PHP 5.6.20 has been around for more than 3 years, however if your server is still running an older version of PHP you should ask your web host for an updated version of PHP. Until your PHP is updated you can install WordPress 5.1.x branch via Softaculous. Here is an article on how to install WordPress 5.1.x

Site Health Check : Two new pages have been added to help debug common configuration issues. It also adds space where developers can include debugging information for site maintainers.

PHP Error Protection : Safely fix or manage fatal errors without requiring developer time. It also features better handling of the so-called “white screen of death,” and a way to enter recovery mode,  which pauses error-causing plugins or themes.

Improvements in WordPress 5.2

Accessibility Updates : Improved contextual awareness and keyboard navigation flow for those using screen readers and other assistive technologies.

New Dashboard Icons : Thirteen new icons including Instagram, a suite of icons for BuddyPress, and rotated Earth icons for global inclusion.

Plugin Compatibility Checks : WordPress will now automatically determine if your site’s version of PHP is compatible with installed plugins. If the plugin requires a higher version of PHP than your site currently uses, WordPress will not allow you to activate it, preventing potential compatibility errors.

Good News for Developers

Advantage of Features in PHP 5.6 : The minimum supported PHP version is now 5.6.20. As of WordPress 5.2*, themes and plugins developers can safely take advantage of namespaces, anonymous functions, and more!

Privacy Updates : A new theme page template, a conditional function, and two CSS classes make designing and customizing the Privacy Policy page easier.

New Body Hook : WordPress 5.2 introduces a wp_body_open hook, which lets themes support injecting code right at the beginning of the <body> element.

Building JavaScript : With the addition of webpack and Babel configurations in the wordpress/scripts package, developers won’t have to worry about setting up complex build tools to write modern JavaScript.

If you need any assistance in installing/upgrading WordPress via Softaculous feel free to contact us by submitting a Support Ticket.